Custom Made Products
We can also design and manufacture propriety cuts or custom-made cuts, even in very small sizes or complex shapes.
Product Design Service
Our experts work closely with your staff through an interactive process, creating a special cut design based either on known specific requirements (including shape, optical performance, tolerance on dimensions) or developing proposals based on your conceptual ideas and ambitions.
Custom-Made Shapes
Our own manufacturing units will produce custom-made shapes and/or proprietary cuts. If necessary, our engineering department can even design and build specific tools and equipment to manufacture your special products in the most efficient way, while ensuring that very high tolerances are respected.
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Services
Accurately and consistentlymade high quality products are only part of the story of excellence that is Mikisa Gems. Our wide range of highly-focused client servicesdeliver tangible results that improve your production efficiency, help reduce costs, and streamline your planning by avoiding dormant stock.
Furthermore, we are committed to continuous improvement of our service delivery, ensuring that our clients always benefit from the very best support.
Matching and Bagging
Save precious time by letting us look after matching and bagging of diamonds, sourced from our vast inventory. Most of our clients are high-end brands that provide us specifications and we pride ourselves in providing the exact requirements for them, ready to embellish their products every time.Powerful in-house software enables us to search and identify those stones that match your needs, time and time again, without deviation.
Small Sizes
No diamond is too small for our experts! Since we manufacture our entire inventory ourselves, we have the skills to manufacture and supply accurately down to very small sizes such as FC and SC.
Self-Certification
Our certification standards are very high, so that you do not have to worry about internal quality control. Our own thorough inspection and certification controls provide 100% consistency, time after time. We accurately grade our stones according to colour, purity, symmetry and proportions.
On-time Delivery Planning
We have invested heavily in developing information and communication technologyable to analyse and match supply and demand. Working closely with our clients weeks and even months in advance, we chart out their forthcoming supply plans, shielding them from unfavourable price fluctuations,excess stocks or supply shortages.
Fast-Track Manufacturing and Delivery
We are a lean operation. This gives us the capability of executing orders in lightning-fast times. When time is short, our flexibility and years of experience come together to ensure that our resourcesare applied to meet the toughest deadlines and always satisfy our client.
Customer Relationship Management
Our well-trained Customer Care Managers are as bright as our diamonds! They will assist you in every facet of the transaction. Delighting the customer is our mantra. Whether it is our products, our promises or our people, we always put our best foot forward. Clients can rest assured that there will always be a member of our expert teamon hand to find solutions.
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